Frequently Asked Questions
Everything you need to know about your Bijoux De Mimi order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination.
What materials are used in your jewelry?
Most of our pieces are crafted from high-quality 18k gold plated stainless steel or sterling silver, ensuring they are water-resistant and tarnish-free for everyday wear.
Can I return my items if I change my mind?
We offer a 14-day return policy for most items in their original packaging. However, for hygiene reasons, earrings cannot be returned unless they are faulty.
How should I care for my Bijoux De Mimi pieces?
To maintain their shine, avoid direct contact with perfumes and chemicals. Store your jewelry in its original pouch and wipe it gently with a soft cloth after use.
Do you offer international shipping?
Yes, we ship our jewelry worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Klarna and Clearpay for a seamless shopping experience.